No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Ace Hardware via phone. Our aim is to assist you in efficiently locating the phone number of Ace Hardware and address any concerns or inquiries you may have about your Ace Hardware purchases. We understand that waiting on hold for extended periods to inquire about your order on Ace Hardware can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with an Ace Hardware representative once you've reached them. By following our step-by-step guide for contacting Ace Hardware customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Ace Hardware representative assist you more effectively. We also provide guidance on how to ask the Ace Hardware representative for assistance, as well as how to follow any instructions provided by the Ace Hardware representative.

With this information, you can reach out to the Ace Hardware customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Ace Hardware purchases.

Ace Hardware Phone Number

Toll-Free Number:

888-827-4223

Current wait: 7 mins (2m avg)

Hours: Mon-Sun 7am-7pm CST

Best time to call: 9am

Want to contact Ace Hardware customer service faster? Don't wait on hold! Chat with the Ace Hardware team directly via live chat.

Customer Service Phone Number:

  • (207) 454-2309

    Calais, ME

  • (207) 796-5128

    Princeton, ME

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Help me with my issue

Contact Ace Hardware via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: I opened an ace account in store, & was under the impression I could link my account number to the app, now I have * separate account numbers. I want to link the one I have used to make my purchases to the all so I can see my points & benefits

What happened: I live in the U.K. and want to send an electronic gift voucher to a friend in Tennessee. The Ace website appears not to let me make the purchase as I do not have a US zip code etc. Is there another way I can purchase an electronic gift card

What happened: The problem: Here are pictures you ask for

What happened: The problem: I want my order to be delivered to my home

What happened: The problem: Placed an order that they claim is not in there inventory

What happened: I was trying to do something, and ran into a problem.

What happened: The problem: i need to add points to my account from a receipt , how do submit information from receipt?

QA

How to contact Ace Hardware by phone?

To contact the Ace Hardware customer service by phone, you can follow these steps:

  • Look up the phone number of the Ace Hardware customer service. The phone number is listed on acehardware.com. Or check out the Ace Hardware phone number page on WorthEPenny.

  • Dial the Ace Hardware phone number 888-827-4223.

    Hours: Mon-Sun 7am-7pm CST

    Best time to call: 9am

  • Wait for an answer: Once the call is connected, wait for an Ace Hardware representative to answer on the other end.

    Average wait time: 2m

  • Identify yourself and state your reason for calling the Ace Hardware representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Ace Hardware to help them assist you.

  • Ask for assistance: Ask the Ace Hardware representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Ace Hardware needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Ace Hardware representative: After you have received the assistance you need, thank the Ace Hardware representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Ace Hardware, you can follow these steps:

  • Dial the Ace Hardware customer service phone number 888-827-4223, which can be found on the Ace Hardware website or in your order confirmation email form Ace Hardware. Or check out the Ace Hardware phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Ace Hardware. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Ace Hardware representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with an Ace Hardware representative.

  • If the system still doesn’t connect you to an Ace Hardware representative, stay on the line without pressing any keys. Ace Hardware will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Ace Hardware.

  • Once you reach a live person, explain your issue and provide any relevant information about your Ace Hardware order. The Ace Hardware representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Ace Hardware website. This may allow you to connect with an Ace Hardware representative more quickly and efficiently than calling.

QA

Any tips for calling Ace Hardware customer service?

When calling Ace Hardware customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Ace Hardware account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Ace Hardware representative without any disruptions or background noise.

  • Be polite and respectful to the Ace Hardware representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Ace Hardware.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Ace Hardware representative address your concern.

  • If the initial Ace Hardware representative is unable to resolve your issue, politely ask to speak with a supervisor from Ace Hardware or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Ace Hardware representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Ace Hardware after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Ace Hardware customer service.

QA

What can I do If I am unhappy with my call to Ace Hardware?

If you are unhappy with your call to Ace Hardware customer service, there are several options you can try:

  • Call again: Try calling Ace Hardware customer service again and speak to a different Ace Hardware representative. Sometimes a different Ace Hardware representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Ace Hardware representative, you can ask to speak with a supervisor from Ace Hardware or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Ace Hardware may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Ace Hardware customer service through other channels, such as email or chat. You can also explore the Ace Hardware Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Ace Hardware service, you may want to consider other options such as returning the product you bought on Ace Hardware or filing a complaint with a consumer protection agency.

QA

How do I contact Ace Hardware via live chat?

To the Ace Hardware customer support via live chat, you can follow these steps:

  • Go to the Ace Hardware website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Ace Hardware customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with an Ace Hardware representative.

  • Provide any necessary information about your issue or question, and wait for the Ace Hardware representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Ace Hardware live chat option, you may need to contact the Ace Hardware customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Ace Hardware via social media?

You can contact Ace Hardware via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Ace Hardware via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Ace Hardware official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Ace Hardware, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Ace Hardware. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Ace Hardware social media team.

Please note that the social media accounts of Ace Hardware are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Ace Hardware for certain issues. For urgent or complex issues, it's recommended to contact Ace Hardware customer service via phone or chat for more personalized assistance.

QA

Does Ace Hardware have an email? How to contact Ace Hardware customer service by email?

Yes, to contact the Ace Hardware customer support by email, follow these steps:

  • Go to acehardware.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Ace Hardware and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Ace Hardware order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Ace Hardware order number or username.

  • Once you have completed the email, click send. You should receive a response from the Ace Hardware customer support team within a few business days.

QA

What is WorthEPenny's relationship to Ace Hardware?

To put it simply, WorthEPenny is an independent third-party website that is not related to Ace Hardware. WorthEPenny provides free tools and resources to assist customers in reaching Ace Hardware customer service more efficiently, such as the Ace Hardware phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Ace Hardware, as well as forums where Ace Hardware customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Ace Hardware, it is not associated with or endorsed by Ace Hardware.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Ace Hardware official app or the Ace Hardware company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Ace Hardware trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Ace Hardware. All references by WorthEPenny to third-party trademarks like Ace Hardware are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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